Restaurant Engagement Platform

Turn Diners IntoLoyal AdvocatesBoost Your Reviews

We don't replace your existing systems — we enhance them. Our platform elevates guest engagement across dine-in, takeout, delivery, and catering, preventing negative feedback and driving more 5-star reviews for your restaurant.

Schedule Your Demo
Works with your existing systems
Perfect for:Dine-in RestaurantsDelivery & TakeoutFood TrucksCatering & Events

Complete Restaurant Engagement

Dine-in Experience

QR codes on tables for instant feedback, real-time issue resolution, and server recognition

Delivery & Takeout

Packaging QR codes, post-delivery follow-ups, and delivery driver recognition

Food Trucks & Catering

Event-based feedback, testimonial collection, and post-event follow-up campaigns

90%
Higher Review
Submission Rate
75%
Fewer Support
Inquiries
45%
More Positive
Reviews
Enhancing customer experiences at leading food service businesses
Urban Table Bistro
Fresh Fusion Food Truck
Coastal Catering Co.
Slice & Spice Delivery

Challenges We Solve For Every Type of Food Service Business

Our Restaurant Engagement System enhances your current POS and delivery systems to address these common challenges that directly impact your reviews, reputation, and revenue

Dine-in Restaurants

  • Unhappy guests leave silently, then post negative reviews
  • Staff too busy to capture feedback during service
  • No way to identify exceptional servers for recognition

Delivery & Takeout

  • No direct feedback channel once food leaves premises
  • Delivery apps control customer relationship and reviews
  • Difficult to identify recurring issues with specific menu items

Food Trucks & Catering

  • Limited time at events to gather customer feedback
  • Missing testimonials for future events and bookings
  • No way to follow up with customers after service ends

Time Constraints & Staff Challenges

  • Operators juggle numerous tasks with minimal time for feedback management
  • Staff often unmotivated to request or collect customer feedback
  • Restaurant employees want recognition but lack structured systems

Review & Reputation Management

  • 90% of diners read reviews before choosing where to eat
  • Restaurants with 4.4+ star ratings generate significantly higher sales
  • Unhappy customers are more likely to leave public negative reviews
Works With Your Existing Systems

Restaurant Engagement That Drives Results

Round Pixel Labs helps food service businesses deliver exceptional experiences that lead to better reviews, returning customers, and increased revenue

Strategic QR Code Integration

Thoughtfully deployed QR codes on tables, receipts, packaging, and trucks enable frictionless feedback from any dining scenario.

  • Table-top and packaging QR codes
  • Dynamic redirects to keep content fresh
  • Overcomes "QR fatigue" with engaging experiences

Multi-Channel Engagement

Connect with customers via SMS, email, QR codes or web links based on their dining context and preferences.

  • 98% SMS open rate for delivery follow-ups
  • Email campaigns for catering clients
  • Seamless integration with POS systems

Real-Time Issue Interception

Catch negative experiences before they become public reviews with instant alerts and rapid intervention.

  • Immediate staff notifications of issues
  • On-the-spot service recovery for dine-in
  • Quick follow-up for delivery complaints

Review Generation & Management

Automatically guide satisfied customers to public review sites while gathering private feedback from others.

  • Smart routing based on sentiment
  • One-tap links to Google, Yelp, etc.
  • Private channels for criticism

Staff Recognition

Link feedback to specific employees, creating accountability and motivation. Showcase top performers and provide targeted training.

Sentiment Analytics

Track customer satisfaction across all dining formats. Identify trends, popular items, and areas needing improvement with powerful dashboards.

Testimonial Collection

Gather authentic customer quotes and photos for marketing. Create digital guestbooks for events and showcase positive experiences.

Customer Engagement Results

Success Stories from Food Service Partners

See how our platform helps restaurants, food trucks, and catering businesses boost reviews and solve engagement challenges

"Table QR codes have changed our feedback game. We catch issues before guests leave and our Google rating went from 4.3 to 4.8 stars in just three months. Staff love getting recognized by name in reviews."
RO

Michael Chen

Owner, Urban Table Bistro

"The QR codes on our truck and packaging get us 5x more feedback than we used to receive. Our social media following has exploded thanks to people sharing photos through the platform after scanning."
FT

Sophia Rodriguez

Owner, Fresh Fusion Food Truck

"We were losing money on third-party apps. Now with feedback QR codes on packaging and SMS follow-ups, we've built direct relationships with our delivery customers and increased direct orders by 35%."
RM

David Wilson

Manager, Slice & Spice Delivery

CD

Jennifer Taylor

Director, Coastal Catering Co.

"For catering events, the digital guestbook feature is incredible. We collect photos and testimonials from guests that become powerful marketing assets. Plus, the post-event surveys help us improve constantly. Our bookings have increased 40% year-over-year since implementing this system."
90%
Feedback Response Rate Increase
+42%
More Positive Public Reviews
75%
Reduction in Negative Reviews
23%
Average Revenue Increase

Elevate Your Restaurant's Customer Experience Today

Join food service businesses that have increased positive reviews by up to 45% and turned one-time diners into loyal regulars while keeping their current POS and delivery systems.

Schedule Your Personalized Demo

See how our platform integrates with your existing systems to deliver exceptional dining experiences.

Or call us at (808) 891-0449

No-risk trial
Works with all POS systems
Setup assistance included
Round Pixel Labs — Enhancing guest experiences without replacing your existing systems