Transform YourCustomer ExperienceBoost Your Reputation
We don't replace your POS or loyalty systems — we enhance them. Our platform elevates customer engagement at every touchpoint, reducing negative feedback and generating more 5-star reviews for your store.
Complete Customer Journey Engagement
In-Store Experience
QR codes for feedback, quick issue resolution, and easy loyalty program sign-ups
Post-Purchase Follow-up
Automated messages for review generation and feedback collection at the perfect time
Ongoing Engagement
Social media promotion, loyalty rewards, and personalized communication to drive repeat visits
Reviews
Customer Retention
Complaints
Challenges We Solve While Working With Your Existing Systems
Our Retail Engagement System enhances your current POS and loyalty software to address these common challenges that affect your reviews and revenue
Limited Online Visibility
- Few online reviews despite satisfied customers
- Lower search visibility compared to larger competitors
- Difficulty building credibility with new customers
Public Negative Feedback
- Unhappy customers go straight to review sites
- No chance to resolve issues before they go public
- A single negative review can deter many potential customers
Low Customer Retention
- Fierce competition from e-commerce and big retailers
- Difficulty maintaining engagement post-purchase
- Limited resources to run personalized loyalty programs
Weak Social Media Presence
- Limited time to manage social media effectively
- Difficulty generating user content and shares
- Missing opportunities for social discovery
Multi-Location Challenges
- Inconsistent customer experience across locations
- Fragmented feedback data from multiple stores
- Difficulty tracking performance across the chain
Employee Recognition
- Limited visibility into individual staff performance
- Difficult to identify and reward outstanding service
- High turnover due to lack of recognition systems
Retail Engagement That Drives Results
Round Pixel Labs helps retailers deliver exceptional experiences that lead to better reviews, returning customers, and increased revenue
QR Codes & Dynamic Links
Create scannable touchpoints throughout your store to collect feedback, boost loyalty sign-ups, and drive customer engagement at key moments.
- Place on receipts for instant feedback
- Encourage social media follows
- Track which codes drive the most engagement
SMS & Email Automation
Send the right message at the right time with personalized, automated flows that nurture customer relationships after they leave your store.
- Post-purchase thank you messages
- Perfectly timed review requests
- Seasonal promotions to drive repeat visits
Review Generation & Management
Turn happy customers into advocates with smart review funnels that direct satisfied shoppers to review sites and capture issues privately.
- Smart funnels route feedback appropriately
- Collect testimonials for marketing use
- Alerts for new reviews that need responses
Social Media Engagement
Encourage customers to share their purchases and experiences on social media, building your brand's online presence organically.
- Prompt customers to tag your store in posts
- Collect user-generated content
- Run social sharing campaigns easily
Private Feedback Channels
Prevent negative reviews by giving customers easy ways to report issues directly to you before they turn to public platforms.
- Real-time alerts for service recovery
- Simple feedback forms that customers actually use
- Turn potential detractors into loyal customers
Multi-Location Dashboard
For retailers with multiple locations, gain a clear view of performance across all stores with centralized data and insights.
- Compare customer engagement by location
- Identify top-performing stores
- Run chain-wide campaigns from one place
Employee Recognition
Identify and reward staff members who deliver exceptional customer service based on real customer feedback.
- Track positive mentions of specific employees
- Data-driven employee of the month programs
- Improve staff morale and reduce turnover
Success Stories from Retail Businesses
See how our platform integrates with existing retail systems to deliver exceptional customer experiences that boost reviews and satisfaction
"Since implementing the platform alongside our POS system, our Google rating increased from 4.1 to 4.8 stars. The QR codes on receipts generate 3x more reviews than we used to get with traditional methods."
Emily Richardson
Owner, Boutique Collective
"The private feedback channel has been a game-changer. We've caught and resolved over 20 potential issues before they became negative reviews, and our customer return rate has increased by 22%."
Marcus Thompson
Owner, Urban Home Goods
"With three locations, the dashboard gives me visibility I never had before. Our social media following increased 60% in three months from the automated engagement tools, driving significant new foot traffic."
Sophia Lee
Director, Fashion Forward
Solutions for Every Type of Retail Business
Boutiques & Specialty Shops
Build loyal communities and stand out from big-box competition with personalized engagement
Small Retail Chains
Maintain consistent experiences across locations while tracking performance from a single dashboard
Hybrid Online/Offline Retailers
Create seamless experiences between your e-commerce site and physical store locations
Pop-up Shops & Events
Quickly deploy engagement tools for temporary locations and seasonal opportunities
Enhance Your Existing Systems with Better Customer Engagement
Join retailers who have increased positive reviews by up to 72% and improved customer retention by 25% while keeping their current POS and loyalty tools.
Schedule Your Personalized Demo
See how our platform integrates with your existing systems to deliver exceptional customer experiences.
Or call us at (808) 891-0449